About HigherEdEmployement
About HEdE
Getting Started
Things You Can Do

Technical Issues or Questions?
Email us at: webmaster@mra-services.com

FAQs

Seekers...
How to use quick search...
How to use advanced search...
No results are displayed when I search for a position. What am I doing wrong?
How do I apply to a listed position?

Employers...
How do I create an employer profile?
How do I change my password?
How do I modify my profile if I am an employer?
How do I list a position?
How do I make changes to a listed position?
What do I do if a position has been filled or withdrawn and I no longer want it to appear in a search?
How do I extend the listing period of a position?
How do I re-activate an expired listing?
How do I activate an inactive listing that has not expired?
How do I quickly create multiple position listings that are all very similar to one another?
How do I look at my payment history?
How do I use a promotional code?
How do I get unlimited listings for 12-months?
How do I renew my 12-month unlimited listing pr

How to use quick search... Click on the 'home' link in the upper frame to return to the quick search form. If you would like to search position title and/or position description on a keyword or keywords, type one or more words in the text box provided. If you are entering multiple words, separate them with a space. If you are searching on a city, type in the entire name of the city (do not abbreviate). So search for positions located in a specific state, select a state from the dropdown box. You can also search for positions in a particular category by selecting one of the categories in the appropriate drop down box.

How to use advanced search... To access advanced search, click on the 'advanced search' link from the main page, or click on the 'search' link in the top frame.

No results are displayed when I search for a position. What am I doing wrong? Every criteria that you enter on the advanced or quick search form narrows the search results to meet all criteria. If you are not coming up with any results, try searching on only one or two criteria at a time to broaden the search.

How do I apply to a listed position? The details of a listed position should contain instructions on how to apply to that open position. If the employer has provided an email address, you will see a 'mailto' link. Click on that link to bring up a blank email. You may then insert or attach your resume/cover letter and send it to the employer. If the employer has provided an 'apply online' URL, you will see a link in the application section. This link, if it exists, should take you directly to the online application. If the employer has entered contact person, fax, phone or email, this information will show up as alternate methods of sending/receiving application information.

How do I create an employer profile? Select the New Users - Register option from the Employers Menu. Enter the appropriate Employer Profile Information. Click the submit button. If HEdE detects and error you will be so advised and requested to make corrections. When all steps are correct you will be presented with the New Employment Listing from for the Basic Employment Information. You may proceed to list a position, or log out to return later to list you positions.

How do I change my password? Logon to HEdE. Select the Edit Employer Profile option from the Employers Menu. Edit the Password fields in both locations as appropriate, then click the submit button. You may also edit the question and answer used to assist in the event you forget your password. You will be returned to the Employers Hub and the revised password will be required the next time you logon.

How do I modify my profile if I am an employer? Logon to HEdE. Select the Edit Employer Profile option from the Employers Menu. Edit the profile information as appropriate, then click the submit button. You will be returned to the Employers Hub and the profile will now appear as edited.

How do I list a position? Logon to HEdE. Select the List a New Position option from the Employers Menu. Enter the appropriate position information and credit card payment. Click the submit button. If HEdE detects and error you will be so advised and requested to make corrections. When all steps are correct you will be returned to the Employers Hub and the position will appear as active.

How do I make changes to a listed position? Logon to HEdE. Select the position from the Employers Hub and open the listing by clicking on the position title. Edit the listing as appropriate, then click the submit button. You will be returned to the Employers Hub and the position will now appear as edited.

What do I do if a position has been filled or withdrawn and I no longer want it to appear in a search? Logon to HEdE. Select the position from the Employers Hub and open the listing by clicking on the position title. Uncheck the Active? box near the top of the form, then click the Submit button. You will be returned to the Employers Hub and the position will now appear as inactivated. Inactivation does not extend or alter the original listing period.

How do I extend the listing period of a position? Logon to HEdE. Select the unexpired position from the Employers Hub (active or inactive) and open the listing by clicking on the position title. Scroll to the bottom of the form and enter the required credit card payment. Expired positions may not be extended. Expired listings can be re-listed

How do I re-activate an expired listing? Logon to HEdE. Select the expired position from the Employers Hub and open the listing by clicking on the position title. Edit the position as appropriate, then scroll to the bottom of the form and enter the required credit card payment. Expired positions can only be re-listed, not extended.

How do I activate an inactive listing that has not expired? Logon to HEdE. Select the position from the Employers Hub and open the listing by clicking on the position title. Check the Active? box near the top of the form, then click the Submit button. You will be returned to the Employers Hub and the position will now appear as inactivated. Reactivation does not extend or alter the original listing period.

How do I quickly create multiple position listings that are all very similar to one another? Logon to HEdE. Create the first position listing then select it from the Employers Hub using the copy feature. A new listing will be presented that is a copy of the existing listing. Edit this copy as appropriate then complete the listing by the required credit card payment. The copy function works with all existing positions including active and inactive listings and expired and unexpired listings.

How do I look at my payment history? Logon to HEdE. Select the Payment History option from the Employers Menu. This history includes all positions listed and all position listing extensions for the employer profile you logged in to. Records are presented in listing date sequence.

How do I use a promotional code? Promotional codes are provided to selected employers to encourage their use of HEdE. Logon to HEdE. Select the Edit Profile option from the Employers Menu. Enter the code into the Promotional Code Field in the Employer Information Profile. Listing charges will be adjusted in accordance with the specific promotional code entered. Only one promotional code is allowed. If you receive more than one promotional code enter the code that provide you with the greatest advantage.

How do I get unlimited listings for 12-months? The payment section of the position listing form will give you the choice of paying for the individual listing or paying for the 12 month unlimited listing option. You will be requested to provide credit card information that will be processed through our Verisign secured system. You will immediately be authorized for unlimited listings for the following 12 months. Once processed, no refunds will be granted for any reason.

How do I renew my 12-month unlimited listing privileges? The payment section of the position listing form will give you the choice of paying for the individual listing or renewing the 12 month unlimited listing option. You will be requested to provide credit card information that will be processed through our Verisign secured system. You will immediately be authorized for an additional 12-month unlimited listings period. The renewed 12-month period will be added to the end of the current 12-month period. Once processed, no refunds will be granted for any reason.



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